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If you have questions, we have answers!

If you don't see your question answered here, please contact support@kenlicliq.com.

How long is shipping?

Shipping is 5 to 7 business days (Monday-Friday). If you don't receive your package, email support@kenlicliq.com.

Do you offer returns or refunds?

All sales are final. We do not offer returns or refunds.

What are Cliq Collections? How do I purchase a custom unit or clip-ins?

Items in Cliq Collections are custom made, cut, colored and/or stlyed extensions that are ready to be installed. These pieces are made custom by a professional using professional coloring techniques and products. Because these items are custom, they will only be made once. No piece will be identical to the other. So if you see something you love, don't hesitate to contact us at support@kenlicliq.com